Office automation systems are configurations of networked computer hardware and software. A variety of office automation systems are now applied to business and communication functions that used to be performed manually or in multiple locations of a company, such as preparing written communications and strategic planning. In addition, functions that once required coordinating the expertise of outside specialists in typesetting, printing, or electronic recording can now be integrated into the everyday work of an organization, saving both time and money.

Types of functions integrated by office automation systems include electronic publishing, electronic communication, electronic collaboration, and image processing and office management. At the heart of these systems is often a data network, front-end interface and backend engine. Data network allows users to transmit data, voice, mail, and images across the network to any destination, whether that destination is in the local office, or in another country or continent, front-end interface provides the communications between users and machine where backend engine including databases and processes. An Office automation system makes office work more efficient and increases productivity.